Planet Beach Spray & Spa at 1804 FM 646 Rd West C in Dickinson, Texas

Customer Reviews about Planet Beach Spray & Spa

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  Lovely staff & all so friendly. Always up to date on their products and absolutely love the mystic, its the only spray tan I will do. Its my home away from home & such a nice place to go to relax :)
  December 11, 2016

  by Melissa Hubbell
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  Spray tan was awesome except for the fact there is a "$10 cartridge fee and a $6 scent packet fee in addition to the cost of the spray tan itself. Melissa and Meagan are both sweethearts; HOWEVER, the two Owners, Mother/Daughter team are extremely unprofessional and very rude. My daughters purchased a gift card for me specifically for 3 spray tans. Keep in mind All "spa" services INCLUDING spray tan are priced exactly the same. When I called to make an appointment for my spray tan I spoke to the daughter (Keri). I told her I had a gift certificate and wanted to schedule a spray tan. She never once said to me that I couldn't use the gift card for spray tan so she has the young girl Meagan do her dirty work. Once I get there Meagan tells me that Kari had left her a note to tell me that I could not use the gift card for spray tan, that I had to use it for a spa service. Not sure why Keri didn't tell me herself that I couldn't use the gift card. I explained to Meagan that my daughters purchased 3 services for me and that I was choosing to utilize the spray tan. The co-owner (mother) jumped into the conversation telling me my gift card was only good for 3 "spa" services because they want people to use the "spa" services instead of spray tan and that spray tan was not included. I proceeded to tell her the whole purpose for the gift card they purchased was for spray tanning and she tells me it doesn't say that on the gift card. After going back and forth for about 20 minutes I tell her to give me my gift card back and that I would go to Malibu Tan for my spray tan. She holds on to the card, won't give it to me and tries to negotiate by offering one spray tan as two "spa" services. I asked again for my gift card and she finally says she will allow me to use the spray tan (that my daughter purchased) but that the two other remaining services have to be "spa" services which by the way require additional cost to you with their products. These two have no business running a salon. My advice... if you want to purchase a gift card for someone to spray tan you had better have them write SPRAY TAN on that gift card because they will not honor it.
  December 06, 2016

  by Donna Brock

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